Shipping
DOMESTIC SHIPPING (Australia)
Oliver and May uses Australia Post for shipping of all orders.
Shipping costs are based on the weight of your order.
Postage costs are as follows:
Standard Postage
- up to 250gms = $4.00 by letter rate mail (untracked)
- 0.251kg - 0.4kg = $6.00 by letter rate mail (untracked)
- 0.401kg - 0.5kg = $9.70 (tracked parcel post, Small)
- 0.601kg - 1.5kg = $13.25 ( tracked parcel post, Medium)
- 1.501kg - 5kg = $16.65 (tracked parcel post, Large)
- Extra Large Satchel = $20.05 (tracked parcel post)
Express Postage
- Small Satchel 220 x 355mm = $12.70
- Medium Satchel 270 x 390mm = $13.25
- Large Satchel 315 x 405mm = $16.65
- Extra Large Satchel 440 x 510mm = $27.05
Enjoy flat rate tracked Australia Post shipping on all clay orders.
CLAY SHIPPING COSTS
WITHIN AUSTRALIA:
Flat Rate Standard Auspost Tracked Service AUD$11
Flat Rate Express Auspost Tracked Service AUD$13.95
'Signature Required' is an additional charge.
All clays come individually wrapped in protective bubble wrap.
Express Post Next Day Guarantee does not currently apply due to Covid and delays in mail can occur from time to time, your patience is worth its weight in gold at these times.
International:
Flat Rate International Tracked Service AUD$16 (8-10 Business days to most countries).
International Express Shipping Service starts at AUD$18 and varies by country. (3-6 Business days, can vary depending upon local customs and delays)
PLEASE NOTE: non refundable packaging is included as part of the flat rate shipping fee for clays. Should an order require a shipping refund, it would only be the shipping cost component of the flat rate charge which is refunded, not the packaging component.
COVID-19
Orders are being processed and going out daily. Please allow for extra time on your deliveries at this time, in not only getting on planes but clearing customs in your country. All overseas packages are sent with tracking, please monitor your shipment using tracking number provided when your item is dispatched.